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FAQs

How long will my order take to arrive?

Please allow for up to 10 - 25 days for any items that may ship from international warehouses. It takes 15 days to reach most destinations on average.

Can I track my order?

Yes, if you need to track your order, simply click on this link here Track My Order. You can also find this link in the homepage menu.

What if I want to return an item?

Please see full details on how and when you can return an item here.

Will my order arrive all in one parcel?

Items ordered together may or may not be shipped out on the same day in one parcel as items may be temporarily out of stock or they may need to be shipped to you from two different warehouses. But rest assured that any shipping delays will be communicated to you.

How can I stay in the loop about special offers and deals?

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